Excellent customer service from Apple

Last week I ordered a new battery for my MacBook Pro, since my current one is losing capacity. It was supposed to be delivered last Thursday, but FedEx didn’t even attempt to deliver it because it was damaged in transit.

My battery won't arrive today
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After FedEx tracking showed that it was delivered to Apple’s warehouse today, I called Apple’s customer service line to see what happened. My first pleasant surprise was that I didn’t have to wait on hold. My call was picked up immediately. The very nice lady I spoke to took care of everything, entering the return request for the old battery and shipping a new one overnight at no charge. I should have it tomorrow or Thursday.

Copycat splogs

I checked my Akismet queue and as usual I found a large number of splogs copying my posts. One interesting thing I noticed is that many of them use exactly the same template. Either one person is running all of these, or there’s some standard software being sold or distributed for stealing content. I’m sure this post will end up in a splog before the end of the day.

spamblog 6
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spamblog 5
Uploaded with plasq‘s Skitch!
spamblog 4
Uploaded with plasq‘s Skitch!
spamblog 3a
Uploaded with plasq‘s Skitch!
spamblog 1
Uploaded with plasq‘s Skitch!

Yes, that’s Nick Danforth in the top left, whose video they used without his permission.

Mystery Photo

This is an old family photo I found and scanned. I have no idea who any of these people are but I know it’s from my mother’s family. It could have been taken either in New York or Odessa.

Old family photo