I ordered a 7 port USB hub from Dr. Bott last week, since my FriendlyNet hub has been giving me problems. I got the package today, and although the packing slip listed the correct item, they sent a 4 port hub instead.
I called them & they were very helpful. The 7 port hub is on the way now (I just got an email confirmation that it shipped). Once I get it, I can ship back the incorrect item with the enclosed return label.